FAQ

Answers cover shopping, order requests, payment, privacy, and basic safety boundaries. Product suitability and medical questions require an appropriate external process.

Does the catalog mean products are available?

The catalog shows current products for order requests. Add products to the cart and continue through the order request.

Does submitting a request confirm my order?

Submitting the form sends the selected cart products and contact details for order handling.

Can I send medical information through this website?

No. Public forms are only for general contact and order requests. Do not include symptoms, diagnoses, medications, treatment goals, photographs, identification, health-card details, insurance, or urgent concerns.

How is payment handled?

Select Interac e-Transfer or Solana on the order form to view the current payment instructions. Verify the recipient, network, amount, and order details before sending.

Are COAs or analysis reports verified?

Any analysis report must be matched to the exact product, format, and batch before being relied on as product-specific evidence.

Is this website for emergencies?

No. This website and its forms are not monitored for medical emergencies. In Canada, call 911 for emergencies.